Support & FAQ

Guides & FAQ on fixing common issues & solving problems

Here's a collection of answers and solutions to frequent problems you might encounter.

If you can't find your problem here, get in touch with the community in the support rooms on Discord, Telegram or Riot.

Particl wallets are a network-based software. Make sure that no firewall or anti-virus software is blocking Particl from running or connecting the internet. If in doubt, disable them for testing purposes and enable them afterwards if you have identified your problem.

  • Hard reset
    Deleting all data and reinstalling from scratch
  • Fork problems
    Trouble syncing after hardfork, seemingly lost coins?

Frequently asked questions on various topics.

  • Marketplace
    Common questions regarding Open Marketplace

Staking rewards are quite random. If you're getting x stakes/week, you might not get any next week (or in contrary – get twice more).

In general, the more coins you own, the more frequent your staking rewards will be.