Differences

This shows you the differences between two versions of the page.

Link to this comparison view

support:start [2019/08/15 16:16]
allien [FAQ]
support:start [2020/07/24 12:53]
Line 1: Line 1:
-~~NOTOC~~ 
  
-<jumbotron> 
-====== Support & FAQ ====== 
-  
-Guides & FAQ on fixing common issues & solving problems 
-</jumbotron> 
- 
-Here's a collection of answers and solutions to frequent problems you might encounter. 
- 
-<callout type="info" icon="true"> 
-**If you can't find your problem here**, get in touch with the community in the support rooms on [Discord](https://discord.me/particl), [Telegram](https://t.me/particlhelp) or [Riot](https://riot.im/app/#/room/#particlhelp:matrix.org). 
-</callout> 
- 
-## Common issues 
- 
-Particl wallets are a network-based software. **Make sure that no firewall or anti-virus software is blocking Particl from running or connecting the internet.** If in doubt, disable them for testing purposes and enable them afterwards if you have identified your problem. 
- 
-<block group> 
-<block half column> 
-<list-group> 
-  * [Syncing issues](support:syncing) \\ Syncing of latest transactions and blocks stuck? 
-  * [Connections & peers](support:connections) \\ When you don't have any connections to the network 
-</list-group> 
-</block> 
-<block half column> 
-<list-group> 
-  * [Hard reset](support:hard-reset) \\ Deleting all data and reinstalling from scratch 
-  * [Fork problems](support:fork) \\ Trouble syncing after hardfork, seemingly lost coins? 
-</list-group> 
-</block> 
-</block> 
- 
-## FAQ 
- 
-Frequently asked questions on various topics. 
- 
-<block group> 
-<block half column> 
-<list-group> 
-  * [PART coin](support:faq:part-coin) \\ What is Particl's PART coin 
-</list-group> 
-</block> 
-<block half column> 
-<list-group> 
-  * [Marketplace](support:faq:market) \\ Common questions regarding Open Marketplace 
-</list-group> 
-</block> 
-</block> 
- 
-## Staking 
- 
-<callout type="tip" icon="true"> 
-See [Tutorial: How to Stake](tutorial:staking:) 
-</callout> 
- 
-Staking rewards are quite random. If you're getting x stakes/week, you might not get any next week (or in contrary – get twice more). 
- 
-In general, the more coins you own, the more frequent your staking rewards will be.